How we work
Arrel is a trading company. We buy at origin, prepare the order and deliver it with the documents the destination requires.
Five steps
1. Request
You send us the product, specification, volume, destination and dates.
2. Offer
We reply with a written offer showing price and delivery terms.
3. Purchase
We buy at origin and check size, condition and temperature before loading.
4. Transport
We arrange transport (truck, container or ship) and the customs paperwork.
5. Delivery
We deliver to your warehouse or port and follow any issue until it is closed.
Incoterms
We use the Incoterms 2020 that fit each line best. The most common:
| Incoterm | Meaning | Transfer of risk | Usual use |
|---|---|---|---|
| FCA | Free carrier | When handed to the buyer’s carrier, at origin | Fresh product, buyer pays for transport |
| CPT | Carriage paid to | When handed to the first carrier | Arrel arranges transport to the agreed destination |
| DAP | Delivered at place | At the destination, not unloaded | Delivery to the buyer’s warehouse |
| CIF / CFR / FOB | Maritime terms | At the port of loading (FOB, CFR, CIF) | Live cattle and container shipments |
Logistics and cold chain
We load in Spain, Morocco, Egypt and the Netherlands by road, refrigerated container or ship.
- Temperature by product
- The temperature set for each product is held throughout transport. Each spec sheet gives the range.
- Temperature logger record
- On request, we send the temperature logger record of the shipment.
- Means of transport
- Refrigerated truck, insulated truck with ice for fresh fish, or refrigerated container, depending on the line.
Lead times and minimum orders
Lead times count from order confirmation. They change with the season and availability.
| Line | Transport | Minimum order | Lead time |
|---|---|---|---|
| Fruit and vegetables | Refrigerated truck | 1 pallet | 24–72 h |
| Fish and seafood | Insulated truck with ice | 1 pallet | 24–48 h |
| Meat | Refrigerated truck | 1 pallet | 3–7 days |
| Live cattle | Authorised livestock vessel | 300 head | 2–4 weeks |
Indicative data. Each offer confirms sizes, packs, lead times and terms before the order is placed.
Documents with every shipment
- CMR or bill of lading
- Packing list and traceability by lot
- Supplier and quality certificates that apply
- Phytosanitary and origin certificates when the destination requires them
- Official veterinary certificate for meat and live cattle
Start with your specification
Tell us what you need, in what quantity and where it should be delivered, and we will reply with an offer.